Centcom vs neXorce

Best For

Who Uses This Software?

Not provided by vendor

Contact Centers and call centers from SMB to global enterprise. The industry does not matter as we works with all markets including government accounts.

Target Customer Size (Users)

10 - 999

50 - 1000+

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall


5 / 5
(2)

4 / 5
(2)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of neXorce vs Centcom


Centcom vs neXorce

Centcom

by Call Center Development Ser...

neXorce

by Spectrum Corporation

Best For

Who Uses This Software?

Not provided by vendor

Contact Centers and call centers from SMB to global enterprise. The industry does not matter as we works with all markets including government accounts.

Target Customer Size (Users)

10 - 999

50 - 1000+

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(2)

4 / 5
(2)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of neXorce vs Centcom