Streams Call Center vs SYNTHESYS

Starting Price

$64.95/month/user

$1,000.00/month/user

Best For

We deliver the most reliable and most secure business-class call center solution to any device, anywhere, all in the cloud. Designed for any size Inbound Call Center.

Not provided by vendor

Ideal number of Users

2 - 1000+

10 - 1000+

Rating


4.5 / 5
(28)
Read All Reviews

4 / 5
(1)

Ease of Use


4.5 / 5



3 / 5


Customer Support


4.2 / 5


  • "Great product, great customer support, I am a satisfied customer."

  • "So far Panterra hasn't let us down. The service is excellent and their tech support is helpful, to say the least."


4 / 5


Features & Functionality


4.2 / 5


  • "Panterra have some issues too but they are quickly resolved."

  • "Clunky, outdated, lacking features. There are better means of communication for sure."


5 / 5


Value for Money


4.4 / 5



4 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 50123 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of SYNTHESYS vs Streams Call Center

Streams Call Center vs SYNTHESYS

Share

Share Your Comparison of
SYNTHESYS vs Streams Call Center