Click2Coach vs injixo vs Virtual Call Center

Rating


4.5 / 5
(2)

(0)


4 / 5
(182)

Starting Price

Not provided by vendor

$9.00/month/user

$0.04/one-time/user

Best For

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Small teams <50 users.

Ideal number of Users

10 - 1000+

50 - 1000+

1 - 49

Ease of Use


4.5 / 5

4 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
Not provided by vendor
  • close Blended Call Center
  • close Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

View 1 screenshot 121526 thumb
Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Virtual Call Center vs injixo vs Click2Coach

Click2Coach vs injixo vs Virtual Call Center

Share

share Share Your Comparison of Virtual Call Center vs injixo vs Click2Coach