LiveVox vs PrimoDialler

Best For

Who Uses This Software?

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

PrimoDialler gives you all the features & benefits of an advanced VOIP Dialler system, with added flexibility and minimal investment.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.03/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall


5 / 5
(6)

5 / 5
(49)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of PrimoDialler vs LiveVox


LiveVox vs PrimoDialler

Best For

Who Uses This Software?

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

PrimoDialler gives you all the features & benefits of an advanced VOIP Dialler system, with added flexibility and minimal investment.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.03/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(6)

5 / 5
(49)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of PrimoDialler vs LiveVox