# Page 20 | Best Call Center Software 2026 | Capterra > Page 20 - Find the top Call Center software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/call-center-software --- # Best Call Center Software - Page 20 [## Call Optix](https://www.capterra.com/p/10027958/Call-Optix/) 0.0 (0) CallOptix is an AI sales intelligence platform for call analytics, agent coaching, deal & funnel management, data-driven revenue growth [Learn more about Call Optix](https://www.capterra.com/p/10027958/Call-Optix/) [## Rafiki](https://www.capterra.com/p/266177/Rafiki/) 0.0 (0) Rafiki propels your revenue engine with real insights from all your sales interactions and boosts team morale with high productivity [Learn more about Rafiki](https://www.capterra.com/p/266177/Rafiki/) [## GoodCall](https://www.capterra.com/p/247320/GoodCall/) 0.0 (0) Cloud-based computer telephony integration (CTI) service, providing Japan-based organizations telephone operations optimization. [Learn more about GoodCall](https://www.capterra.com/p/247320/GoodCall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Chronicall](https://www.capterra.com/p/207473/Chronicall/) 0.0 (0) By connecting directly to your phone system, Chronicall registers everything that happens on each call, making management easy. [Learn more about Chronicall](https://www.capterra.com/p/207473/Chronicall/) [## Ever Call](https://www.capterra.com/p/268450/Evercall/) 0.0 (0) Computer Telephony Integration (CTI) system that helps organizations improve customer management operations and increase conversion. [Learn more about Ever Call](https://www.capterra.com/p/268450/Evercall/) [## mySQM Customer Service QA](https://www.capterra.com/p/253579/mySQM-FCR-Insights/) 0.0 (0) mySQM customer service QA software provides agents with real-time feedback, QA, coaching, and recognition to deliver great CX. [Learn more about mySQM Customer Service QA](https://www.capterra.com/p/253579/mySQM-FCR-Insights/) [## Teleforce](https://www.capterra.com/p/10008581/Teleforce/) 0.0 (0) Teleforce is a communication suite that helps businesses optimize the engagement experience.  [Learn more about Teleforce](https://www.capterra.com/p/10008581/Teleforce/) [## CallCenterHosting](https://www.capterra.com/p/157638/Hosted-Predictive-Dialer/) 0.0 (0) CCHs' auto dialer provides features such as call transfer option, CRM integration, real-time reporting, call barging, and more. [Learn more about CallCenterHosting](https://www.capterra.com/p/157638/Hosted-Predictive-Dialer/) [## Fusion Connect CCaaS](https://www.capterra.com/p/237213/Fusion-Connect-CCaaS/) 0.0 (0) Deliver a superior customer experience across communication channels, with a complete, hosted Contact Center solution. [Learn more about Fusion Connect CCaaS](https://www.capterra.com/p/237213/Fusion-Connect-CCaaS/) Page 20 of 20 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (484) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [AI Copilot](https://www.capterra.com/call-center-software/features/721-virtual-assistant/) [Blended Call Center](https://www.capterra.com/call-center-software/features/4148-blended-call-center/) [Call Logging](https://www.capterra.com/call-center-software/features/475-call-logging/) [Call Monitoring](https://www.capterra.com/call-center-software/features/3633-call-monitoring/) [Call Recording](https://www.capterra.com/call-center-software/features/2761-call-recording/) [Call Routing](https://www.capterra.com/call-center-software/features/3876-call-routing/) [Call Scripting](https://www.capterra.com/call-center-software/features/1957-call-scripting/) [Call Transfer](https://www.capterra.com/call-center-software/features/267-call-transfer/) [Caller ID](https://www.capterra.com/call-center-software/features/1670-caller-id/) [Contact Management](https://www.capterra.com/call-center-software/features/3-contact-management/) [CRM](https://www.capterra.com/call-center-software/features/3364-crm/) [Dashboard](https://www.capterra.com/call-center-software/features/3079-dashboard/) [Generative AI](https://www.capterra.com/call-center-software/features/2098-ai-content-creation/) [Inbound Call Center](https://www.capterra.com/call-center-software/features/2427-inbound-call-center/) [IVR](https://www.capterra.com/call-center-software/features/2660-ivr/) [Outbound Call Center](https://www.capterra.com/call-center-software/features/3217-outbound-call-center/) [Predictive Dialer](https://www.capterra.com/call-center-software/features/1050-predictive-dialer/) [Progressive Dialer](https://www.capterra.com/call-center-software/features/2483-progressive-dialer/) [Queue Management](https://www.capterra.com/call-center-software/features/2044-queue-management/) [Reporting/Analytics](https://www.capterra.com/call-center-software/features/2900-reporting-analytics/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad I'm looking for Call Center Software that is: [Free](https://www.capterra.com/call-center-software/s/free/)