Calabrio Call Recording vs Cloud Call Center

Best For

Who Uses This Software?

Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers.

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Screenshots

View 5 screenshots 43866 thumb
View 5 screenshots 98400 thumb

Ratings

Overall


4 / 5
(4)

4.5 / 5
(49)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4 / 5

Value for Money


4.5 / 5

3.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Cloud Call Center vs Calabrio Call Recording


Calabrio Call Recording vs Cloud Call Center

Best For

Who Uses This Software?

Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers.

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Ratings

Overall


4 / 5
(4)

4.5 / 5
(49)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4 / 5

Value for Money


4.5 / 5

3.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Cloud Call Center vs Calabrio Call Recording