Calabrio Call Recording vs Twilio Programmable Voice

Rating


4 / 5
(4)


4.5 / 5
(170)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers.

Not provided by vendor

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 152742 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Calabrio Call Recording vs Twilio Programmable Voice

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