Bitrix24 vs Talkdesk

Starting Price

$39.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Rating


4 / 5
(387)
Read All Reviews

4.5 / 5
(473)
Read All Reviews

Ideal number of Users

50 - 1000+

10 - 1000+

Ease of Use


3.7 / 5

4.7 / 5

Customer Support


3.9 / 5

4.6 / 5

Features & Functionality


4.1 / 5

4.4 / 5

Value for Money


4.2 / 5

4.5 / 5

Product Features

  • close Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 60702 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs Talkdesk

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