Automatic Call Recording vs Bitrix24

Starting Price

$19.99/month/user

$39.00/month

Best For

Company of any size. 2-1000+ employees.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.5 / 5
(75)
Read All Reviews

4 / 5
(389)
Read All Reviews

Ideal number of Users

2 - 1000+

50 - 1000+

Ease of Use


4.3 / 5


  • "Easy to use and I can use it even from my smart phone."

  • "This software is easy to use even if you are a first timer."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.6 / 5


  • "Customer support respresentative was incredibly helpful and very courteous."

  • "5 Star customer service all the way. Very happy customer here."


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality


4.4 / 5


  • "I can't thank him enough for not only calming me down, but he understood the problem and fixed it quickly. I am VERY happy with both techs."

  • "His responses were quick and easy to follow. Great service experience."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4.4 / 5



4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording
  • close Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 55149 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Automatic Call Recording vs Bitrix24

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