Twilio Programmable Voice vs Quality Management Suite

Starting Price

$0.13/one-time

Not provided by vendor

Best For

Businesses of any size that need to manage inbound and outbound calls

Ideal for mid-size organizations looking for a cost-effective, out-of-the-box solution for all of their call recording and quality management needs.

Rating


4.5 / 5
(174)


4 / 5
(1)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

3 / 5

Customer Support


4.5 / 5

1 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

2 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Twilio Programmable Voice vs Quality Management Suite

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