NICE inContact Call Recording vs Pamela

Starting Price

Not provided by vendor

$20.00/one-time/user

Best For

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

All Skype users using the Skype application on a Windows computer.

Rating


4.1 / 5
(162)
Read All Reviews

4 / 5
(1)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.1 / 5

4 / 5

Customer Support


3.8 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


3.8 / 5

5 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • check Video Call Recording

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Pamela vs NICE inContact CXone

NICE inContact Call Recording vs Pamela

Share

share Share Your Comparison of Pamela vs NICE inContact CXone