CrazyCall vs In-Network Cloud Recording

Starting Price

$11.00/month/user

Not provided by vendor

Best For

CrazyCall empowers customer service teams and sales teams. If your aim is to build a reliable helpline, reach more leads or nurture your customers - CrazyCall is your software-to-go.

SmartRecord is designed principally for the Cloud PBX and contact center market. It is operated by Service Providers as a value-add service either within their network or via Enghouses Cloud system.

Rating


4.8 / 5
(36)
Read All Reviews

5 / 5
(1)

Ideal number of Users

2 - 999

2 - 1000+

Ease of Use


4.7 / 5



5 / 5


Customer Support


5 / 5


  • "On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests."

  • "Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch."



Features & Functionality


4.7 / 5


  • "It's nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list."

  • "You can start to work with it after a quick webinar. I like the automatic calls and recording tools."


4 / 5


Value for Money


4.9 / 5




Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording

Screenshots

View 5 screenshots 103276 thumb
View 5 screenshots 152450 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CrazyCall vs In-Network Cloud Recording

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