Aircall vs Logger

Starting Price

$30.00/month/user

Not provided by vendor

Best For

SMBs using the phone to conduct business (sales or support) on a daily basis

VARs, solution suppliers and ICT Professionals servicing Financial brokers, dealers, Call centers and Debt collection agencies who seek open source hardware and software to solve their telephony needs

Rating


4.2 / 5
(147)
Read All Reviews
(0)

Ideal number of Users

10 - 499

10 - 999

Ease of Use


4.5 / 5


  • "Very easy to use, and the quality of the calls are perfect."

  • "Air call is relatively easy to use and the analytics provided some great insight into call stats and performance."



Customer Support


4.3 / 5


  • "We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed."

  • "On top of that the customer support is great and serves as icing on the cake of the well priced Aircall."



Features & Functionality


3.9 / 5


  • "I like the simplicity and funcitonality of Aircall. The power-dial function is a great add to the over-all experience."

  • "The user interface is really nice and clean. Something I've found lacking in so many other VoIP providers."



Value for Money


4.1 / 5


  • "It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service."

  • "Great price for the value of the software. Easy IVR process and my agents all trained on it to the point of proficiency in less than 1 hour."



Product Features

  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 5 screenshots 129972 thumb
View 1 screenshot 23683 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Aircall vs Logger

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