Verint Monet WFO vs Atmos

Starting Price

Not provided by vendor Not provided by vendor

Best For

Contact Centers and Help Desks from any industry who have more than 40 agents.

Network Operators ITSPs and MSPs Financial Sector Collection Agencies Government Automotive Industry Healthcare Education Energy and Utility Organisations Call Centers/Helpdesks Online Retail

Rating


4.5 / 5
(13)


4.5 / 5
(13)

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording

Screenshots

View 4 screenshots 128539 thumb
View 4 screenshots 105538 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Verint Monet WFO vs Atmos

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