Convirza vs Ytel

Starting Price

$29.00/month

$99.00/month/user

Best For

Business owners and enterprise agencies depend on Convirza to optimize marketing with advanced call tracking, analytics and post-call automation. Call volume is up 42%, be ready with Convirza.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating


4 / 5
(24)
Read All Reviews

3.9 / 5
(25)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 499

Ease of Use


4 / 5



3.8 / 5


  • "Good Customer Service, Very sharp learning curve."

  • "There are many different options to create very custom setup. Working with the tech team to go over them can be cumbersome."

Customer Support


4.2 / 5



3.7 / 5


Features & Functionality


4 / 5



4.2 / 5


  • "We switched to X5 and it was smooth sailing. Easy to set-up, very quick support, and all you need in a call center."

  • "This has created much more revenue which has allowed us to quickly grow our company."

Value for Money


4 / 5



3.3 / 5


Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording

Screenshots

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View 5 screenshots 105508 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Convirza vs Ytel

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