RECITE vs Virtual Office

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Financial, Education, Healthcare, Energy, Law, Government, Auto, Agriculture, Contact Center, PSAPs

Small, Medium, and Enterprise businesses ranging from 2-1000+ employees.

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording

Rating


5 / 5
(4)

3.9 / 5
(173)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


5 / 5



3.9 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support


5 / 5



3.7 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality


5 / 5



4 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money


5 / 5



3.8 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RECITE vs Virtual Office

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