Cognia vs NewVoiceMedia

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Our clients range from small businesses with only a few people taking calls through to large corporations and multi-site, multi-country contact centers with thousands of agents.

Rating

(0)


4.5 / 5
(58)

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

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View 5 screenshots 183015 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cognia vs NewVoiceMedia

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