Callcap vs CallRail vs Virtual Office

Starting Price

$29.00/month

$30.00/month/user

$19.99/month/user

Best For

We're experts at helping data-driven businesses provide exceptional customer experiences. We serve customers in every industry.

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Trusted by Over 1M Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

Rating


4.5 / 5
(7)


4.5 / 5
(104)


4 / 5
(184)

Ideal number of Users

1000+

1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4 / 5

Value for Money


5 / 5

4.5 / 5

4 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Callcap vs CallRail vs Virtual Office

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