Aspect Quality Management vs Voice of the Customer

Starting Price

Not provided by vendor Not provided by vendor

Best For

Contact centers seeking to enhance their quality management process with a richly featured and easy-to-use recording and quality monitoring solution.

Not provided by vendor

Rating


4.5 / 5
(15)

(0)

Ideal number of Users

50 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 185236 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Voice of the Customer vs Aspect Quality Management

Aspect Quality Management vs Voice of the Customer

Share

share Share Your Comparison of Voice of the Customer vs Aspect Quality Management