Aspect Quality Management vs CallRail

Starting Price

Not provided by vendor

$45.00/month/user

Best For

Contact centers seeking to enhance their quality management process with a richly featured and easy-to-use recording and quality monitoring solution.

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Rating


4.5 / 5
(15)
Read All Reviews

4.5 / 5
(118)
Read All Reviews

Ideal number of Users

50 - 1000+

1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 185236 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Aspect Quality Management vs CallRail

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