FCS Voice vs Aspect Quality Management

Starting Price

Not provided by vendor Not provided by vendor

Best For

Single Property to Mega Hotel and Resort

Contact centers seeking to enhance their quality management process with a richly featured and easy-to-use recording and quality monitoring solution.

Rating

(0)
4.4 / 5
(15)
Read All Reviews

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use


4.4 / 5

Customer Support


3.8 / 5

Features & Functionality


4.3 / 5

Value for Money


4.2 / 5

Product Features

  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • check Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 181360 thumb
View 1 screenshot 185236 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FCS Voice vs Aspect Quality Management

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share Share Your Comparison of Aspect Quality Management vs FCS Voice