Aspect Quality Management vs CARIN

Starting Price

Not provided by vendor

$365.00/year/user

Best For

Contact centers seeking to enhance their quality management process with a richly featured and easy-to-use recording and quality monitoring solution.

CARIN meets the specific requirements of a wide range of industries such as banking, insurance, government, application service providers and specialized customer contact centers.

Rating


4.5 / 5
(15)

(0)

Ideal number of Users

50 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording

Screenshots

View 1 screenshot 185236 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Aspect Quality Management vs CARIN

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share Share Your Comparison of CARIN vs Aspect Quality Management