Aspect Quality Management vs Calibre

Rating


4 / 5
(11)


5 / 5
(8)

Starting Price

Not provided by vendor

$15,000.00/one-time

Best For

Contact centers with Avaya, Cisco or Aspect ACDs seeking to enhance their quality management process with a richly featured and easy-to-use recording and quality monitoring solution.

Not provided by vendor

Ideal number of Users

50 - 1000+

2 - 499

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 3 screenshots 69491 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Aspect Quality Management vs Calibre

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share Share Your Comparison of Calibre vs Aspect Quality Management