MiCloud Connect vs Twilio Programmable Voice

Starting Price

Not provided by vendor

$0.13/one-time

Best For

Not provided by vendor

Businesses of any size that need to manage inbound and outbound calls

Rating


4.2 / 5
(26)
Read All Reviews

4.6 / 5
(186)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


4.3 / 5



4.3 / 5


  • "Create your own solution. Great to integrate with, easy to use and can do anything you want it to."

  • "What I like the most about Twillio is the ease of use of their API, and how easy is to get started as o developer to use their services."

Customer Support


4.2 / 5



4.3 / 5


  • "I believe Twilio's developer system is one of a kind. However, their customer support, at least the person I interacted with needs a review."

  • "We were able to monitor phone calls to improve customer service and employee training."

Features & Functionality


4.3 / 5



4.6 / 5


  • "I got this to do SMS through an API, it works awesome. I am extremely excited to try out the Studio to build an IVR."

  • "Great service for developers, super quick development of call/text services for custom applications."

Value for Money


3.8 / 5



4.3 / 5


  • "And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent."

  • "Great functionality, Easy to implement, Great Pricepoint."

Product Features

Not provided by vendor
  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 3 screenshots 130003 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MiCloud Connect vs Twilio Programmable Voice

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