In-Network Cloud Recording vs Cloud Contact Pro

Starting Price

Not provided by vendor

$25.00/month

Best For

SmartRecord is designed principally for the Cloud PBX and contact center market. It is operated by Service Providers as a value-add service either within their network or via Enghouses Cloud system.

Enterprise-sized companies with dispersed, geographic locations with a limited IT capability to manage a digital transformation. These companies are often in a growth/M&A mode.

Rating


5 / 5
(1)

(0)

Ideal number of Users

2 - 1000+

100 - 1000+

Ease of Use


5 / 5

Customer Support

Features & Functionality


4 / 5

Value for Money

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 5 screenshots 152450 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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In-Network Cloud Recording vs Cloud Contact Pro

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share Share Your Comparison of West Cloud Contact Pro vs In-Network Cloud Recording