CallSource vs Cytracom

Starting Price

Not provided by vendor Not provided by vendor

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

Voice solutions for small to medium-sized companies. With our robust cloud-based PBX, we provide the VoIP services companies need to power and grow their business.

Product Features

  • check Archiving
  • close Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Rating


4.4 / 5
(189)
Read All Reviews

4 / 5
(2)

Ideal number of Users

1 - 99

2 - 1000+

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4 / 5


Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


5 / 5


Features & Functionality


4.2 / 5


  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

  • "Overall from the coaching they offer, amazing technical supper, optional add on's that enhance the user interface I have to give them a 10/10."


4 / 5


Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4 / 5


Screenshots

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View 1 screenshot 95859 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs Cytracom

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