CloudTalk vs UJET

Starting Price

$15.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

Rating


4.8 / 5
(85)
Read All Reviews

4.5 / 5
(76)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.8 / 5


  • "We are pretty satisfied with CloudTalk. It makes our work more effective and the interface is very user friendly."

  • "Friendly and intuitive online platform whose save time of my team."


4.8 / 5


  • "Ujet provides the perfect combination of advanced functionality with ease of use."

  • "The software is very user friendly and easy to use."

Customer Support


4.8 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."


4.8 / 5


Features & Functionality


4.7 / 5


  • "The versatility of Cloudtalk is amazing, and also the customization possibilities."

  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."


4.5 / 5


  • "I like the interface, which is very user friendly."

  • "First time using this software. I must say, im impressed with the UI and the ease of use in learning the software ins and outs."

Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."


4.8 / 5


Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • close Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 5 screenshots 167828 thumb
View 5 screenshots 183351 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs UJET

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