Click2Coach vs FCS Voice

Best For

Who Uses This Software?

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

Single Property to Mega Hotel and Resort

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Screenshots

View 1 screenshot 121526 thumb
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Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of FCS Voice vs Click2Coach


Click2Coach vs FCS Voice

Click2Coach

by Envision Telephony

FCS Voice

by FCS Computer Systems

Best For

Who Uses This Software?

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

Single Property to Mega Hotel and Resort

Target Customer Size (Users)

10 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of FCS Voice vs Click2Coach