Click2Coach vs MyQuality

Best For

Who Uses This Software?

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
Not provided by vendor

Screenshots

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Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of MyQuality vs Click2Coach


Click2Coach vs MyQuality

Click2Coach

by Envision Telephony

Best For

Who Uses This Software?

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
Not provided by vendor

Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of MyQuality vs Click2Coach