Click2Coach vs VPI Capture

Rating


4.5 / 5
(2)

(0)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

Helps global enterprises with remote offices to small businesses capture, evaluate, analyze and improve multimedia interactions in VoIP, traditional TDM or hybrid environments.

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money

Product Features

  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording
  • close Archiving
  • close Call Sharing
  • check Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • check Screen Activity Recording
  • check Video Call Recording

Screenshots

View 1 screenshot 121526 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of VPI Capture vs Click2Coach

Click2Coach vs VPI Capture

Share

share Share Your Comparison of VPI Capture vs Click2Coach