CallSource vs Calibre

Starting Price

Not provided by vendor

$15,000.00/one-time

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

Not provided by vendor

Rating


4.4 / 5
(189)
Read All Reviews

4.7 / 5
(20)
Read All Reviews

Ideal number of Users

1 - 99

2 - 499

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4.6 / 5


Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


4.7 / 5


Features & Functionality


4.2 / 5


  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

  • "Overall from the coaching they offer, amazing technical supper, optional add on's that enhance the user interface I have to give them a 10/10."


4.6 / 5


Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4.6 / 5


Product Features

  • check Archiving
  • close Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • close Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
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CallSource vs Calibre

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