Logger vs Talkdesk

Starting Price

Not provided by vendor Not provided by vendor

Best For

VARs, solution suppliers and ICT Professionals servicing Financial brokers, dealers, Call centers and Debt collection agencies who seek open source hardware and software to solve their telephony needs

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Rating

(0)
4.6 / 5
(536)
Read All Reviews

Ideal number of Users

10 - 999

10 - 1000+

Ease of Use




4.7 / 5


  • "I am super happy with how Talkdesk works. It is so user friendly and I can't see myself using any other service."

  • "What I like the most about the software is that it's easy to use and reliable."

Customer Support




4.6 / 5


  • "User friendly and quality, customer support was excellent when i needed to reach out."

  • "Good product, always improving, good customer service, easy to rollout and administer."

Features & Functionality




4.5 / 5


  • "Sound quality is superb and I love how straightforward/easy it is to interact with the interface."

  • "I like that this software is easy to navigate and I usually have a reliable connection with whomever I am on the phone with."

Value for Money




4.5 / 5


  • "Reasonable pricing model that supports our needs."

  • "Ease of use, integration with Autotask, Slack and Infusionsoft, click to call feature, value for money."

Product Features

  • close Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

View 1 screenshot 23683 thumb
View 5 screenshots 60702 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Logger vs Talkdesk

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