CallView 360 vs In-Network Cloud Recording vs Talkdesk

Starting Price

$135.00/month

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

SmartRecord is designed principally for the Cloud PBX and contact center market. It is operated by Service Providers as a value-add service either within their network or via Enghouses Cloud system.

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Rating


4.5 / 5
(3)


5 / 5
(1)


4.5 / 5
(414)

Ideal number of Users

10 - 1000+

2 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Archiving
  • close Call Sharing
  • close Distributed Call Recording
  • close Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • close On-Demand Recording
  • close Recording Bookmarking
  • close Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • check File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • check Screen Activity Recording
  • close Video Call Recording
  • check Archiving
  • check Call Sharing
  • check Distributed Call Recording
  • check Event Triggered Recording
  • close File Transfer
  • check Instant Retrieval
  • check On-Demand Recording
  • check Recording Bookmarking
  • check Scheduled Recording
  • close Screen Activity Recording
  • close Video Call Recording

Screenshots

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View 5 screenshots 152450 thumb
View 5 screenshots 60702 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallView 360 vs In-Network Cloud Recording vs Talkdesk

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share Share Your Comparison of Talkdesk vs In-Network Cloud Recording vs CallView 360