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2024 Capterra Shortlist for Call Recording

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses

Overall Score
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96/100
Popularity: 49/50
Ratings: 47/50

3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry

Overall Score
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90/100
Popularity: 44/50
Ratings: 46/50

Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.

Overall Score
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90/100
Popularity: 42/50
Ratings: 48/50

CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.

Overall Score
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89/100
Popularity: 42/50
Ratings: 47/50

Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.

Overall Score
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89/100
Popularity: 41/50
Ratings: 48/50

Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.

Overall Score
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87/100
Popularity: 43/50
Ratings: 44/50

Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.

Overall Score
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87/100
Popularity: 38/50
Ratings: 49/50

Scalable and customizable cloud-based call center software solutions to meet your needs. Welcome to the call center software hub.

Overall Score
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86/100
Popularity: 39/50
Ratings: 47/50

Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals.

Overall Score
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85/100
Popularity: 36/50
Ratings: 49/50

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JustCall: AI-powered customer comms platform - Voice, SMS, WhatsApp. Workflow, CRM integration, global reach. Elevate interactions.

Overall Score
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85/100
Popularity: 40/50
Ratings: 45/50

The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.

Overall Score
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85/100
Popularity: 40/50
Ratings: 45/50

World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.

Overall Score
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85/100
Popularity: 38/50
Ratings: 47/50

Listen live or record and transcribe phone calls to unlock data to confidently make customer experience & sales coaching decisions.

Overall Score
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84/100
Popularity: 35/50
Ratings: 49/50

Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, & real-time coaching.

Overall Score
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84/100
Popularity: 36/50
Ratings: 48/50

Dialpad Ai modernizes communication technology, putting voice, messaging, meetings, and video on any device.

Overall Score
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84/100
Popularity: 43/50
Ratings: 41/50

Healthcare practices use Liine's AI-powered call analytics to make data-driven decisions. Automate workflows and book more patients.

Overall Score
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84/100
Popularity: 34/50
Ratings: 50/50

Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while surfacing trends and threats.

Overall Score
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84/100
Popularity: 39/50
Ratings: 45/50

Web based telephony solution for businesses of any size. Features include call recording, screening, and caller ID.

Overall Score
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83/100
Popularity: 35/50
Ratings: 48/50

Genesys Cloud™ unifies customer and agent experiences across phone, email, chat, text and social channels.

Overall Score
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82/100
Popularity: 34/50
Ratings: 48/50

Improve customer service by keeping records of interactions between callers and call representatives, and use them for quality control.

Overall Score
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81/100
Popularity: 31/50
Ratings: 50/50

No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.

Overall Score
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80/100
Popularity: 31/50
Ratings: 49/50

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.

Overall Score
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80/100
Popularity: 32/50
Ratings: 48/50

Empowering human connection through telecommunication

Overall Score
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79/100
Popularity: 32/50
Ratings: 47/50

8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.

Overall Score
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79/100
Popularity: 33/50
Ratings: 46/50

RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments.

Overall Score
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78/100
Popularity: 33/50
Ratings: 45/50
View All Call Recording Software