CallRail vs Agile CRM

Starting Price

$45.00/month

$8.99/month/user

Best For

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Small to medium size businesses that require sales, marketing and service automation

Ideal number of Users

1 - 99

1 - 1000+

Rating


4.6 / 5
(121)
Read All Reviews

4.2 / 5
(378)
Read All Reviews

Ease of Use


4.5 / 5


  • "Ease of use and set up is hard to match. Support and their responsiveness has always been outstanding."

  • "CallRail is very easy to use and the dashboard is great for showing how many calls are coming in and what results look like at a glance."


4.1 / 5


  • "We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective."

  • "Very easy to use and great basic functionalities."

Customer Support


4.5 / 5


  • "So easy to setup clear to understand the metrics and customer service is super always there to help."

  • "Customer support is excellent when we have an issue. The platform is very user-friendly; our clients and staff picked it up very easily."


4.1 / 5


  • "Fantastic, easy, great setup, easy to integrate with other software and very good support team."

  • "Initial customer support was great because they are trying to get your business."

Features & Functionality


4.5 / 5


  • "Out of all the software vendors I use, I've found CallRail to be one of the friendliest, most useful, and eager to keep building value."

  • "Switched from Callfire to Callrail and absolutely loving the change. Interface is much nicer and you can call outbound from all your numbers."


4.2 / 5


  • "What I really love about AgileCRM is its nice and clean interface. I was always easy to use."

  • "I have used the service for about 6 months. UI & UX is good, and there are lots of useful functions."

Value for Money


4.5 / 5


  • "Very simple, yet powerful call tracking software. Reasonably priced, great customer service, and essential to tracking calls."

  • "Price, easy to use, reliability, customer service."


4.3 / 5


  • "The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise."

  • "Happy to have found a CRM + Marketing solution that doesn't cost a fortune."

Product Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallRail vs Agile CRM

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Agile CRM vs CallRail