Agile CRM vs LiveVox

Starting Price

$8.99/month/user

Not provided by vendor

Best For

Small to medium size businesses that require sales, marketing and service automation

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Rating


4.2 / 5
(368)
Read All Reviews

4.8 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.1 / 5


  • "We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective."

  • "Very easy to use and great basic functionalities."


4.7 / 5


Customer Support


4.1 / 5


  • "Fantastic, easy, great setup, easy to integrate with other software and very good support team."

  • "Initial customer support was great because they are trying to get your business."


4 / 5


Features & Functionality


4.2 / 5


  • "What I really love about AgileCRM is its nice and clean interface. I was always easy to use."

  • "I have used the service for about 6 months. UI & UX is good, and there are lots of useful functions."


4.6 / 5


Value for Money


4.3 / 5


  • "The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise."

  • "Happy to have found a CRM + Marketing solution that doesn't cost a fortune."


4.5 / 5


Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Screenshots

View 5 screenshots 17221 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Agile CRM vs LiveVox

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