CallRail vs Cloud Contact Center

Starting Price

$45.00/month/user

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Best For

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

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Rating


4.6 / 5
(117)
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(0)

Ideal number of Users

1000+

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Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • close IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • close Caller Identification
  • close Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
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CallRail vs Cloud Contact Center

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