CallRail vs EngageBay

Starting Price

$45.00/month

$6.99/month

Best For

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to customers.

Ideal number of Users

1 - 99

1 - 99

Rating


4.6 / 5
(121)
Read All Reviews

4.6 / 5
(52)
Read All Reviews

Ease of Use


4.5 / 5


  • "Ease of use and set up is hard to match. Support and their responsiveness has always been outstanding."

  • "CallRail is very easy to use and the dashboard is great for showing how many calls are coming in and what results look like at a glance."


4.6 / 5


Customer Support


4.5 / 5


  • "So easy to setup clear to understand the metrics and customer service is super always there to help."

  • "Customer support is excellent when we have an issue. The platform is very user-friendly; our clients and staff picked it up very easily."


4.9 / 5


Features & Functionality


4.5 / 5


  • "Out of all the software vendors I use, I've found CallRail to be one of the friendliest, most useful, and eager to keep building value."

  • "Switched from Callfire to Callrail and absolutely loving the change. Interface is much nicer and you can call outbound from all your numbers."


4.7 / 5


  • "If you are into scored lead-management, it has many features for that. It has VERY impressive landing page builders and email templates."

  • "Engagebay is well suited for our small business which is developing rapidly."

Value for Money


4.5 / 5


  • "Very simple, yet powerful call tracking software. Reasonably priced, great customer service, and essential to tracking calls."

  • "Price, easy to use, reliability, customer service."


4.9 / 5


  • "This product is just like hubspot i cannot believe the price, so far i've used it for 2 weeks and those guys have added 2 features more."

  • "Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly."

Product Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallRail vs EngageBay

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EngageBay vs CallRail