CallRail vs ActiveDEMAND

Starting Price

$45.00/month

Not provided by vendor

Best For

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

ActiveDEMAND is a flexible, affordable marketing platform designed for Marketing Agencies and SBM marketers.

Ideal number of Users

1 - 99

1 - 499

Rating


4.6 / 5
(121)
Read All Reviews

4.2 / 5
(66)
Read All Reviews

Ease of Use


4.5 / 5


  • "Ease of use and set up is hard to match. Support and their responsiveness has always been outstanding."

  • "CallRail is very easy to use and the dashboard is great for showing how many calls are coming in and what results look like at a glance."


3.6 / 5


  • "Active Demand provides great value to our clients, however the interface is not intuitive and hard to use and set up."

  • "This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training."

Customer Support


4.5 / 5


  • "So easy to setup clear to understand the metrics and customer service is super always there to help."

  • "Customer support is excellent when we have an issue. The platform is very user-friendly; our clients and staff picked it up very easily."


4.5 / 5


  • "Support team is always ready to help and usually they are very fast with it."

  • "Incredibly Powerful - Incredible Customer Service."

Features & Functionality


4.5 / 5


  • "Out of all the software vendors I use, I've found CallRail to be one of the friendliest, most useful, and eager to keep building value."

  • "Switched from Callfire to Callrail and absolutely loving the change. Interface is much nicer and you can call outbound from all your numbers."


4.2 / 5


  • "The ability to set up and deploy professional-looking campaigns very quickly."

  • "It was easy to import our existing contacts into the database and build email campaigns targeted to our specific needs."

Value for Money


4.5 / 5


  • "Very simple, yet powerful call tracking software. Reasonably priced, great customer service, and essential to tracking calls."

  • "Price, easy to use, reliability, customer service."


4.1 / 5


Product Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Attribution
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallRail vs ActiveDEMAND

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ActiveDEMAND vs CallRail