Analytic Call Tracking vs CallRail

Starting Price

Not provided by vendor

$45.00/month/user

Best For

Not provided by vendor

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Rating


4.3 / 5
(3)

4.6 / 5
(117)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 99

Ease of Use


4 / 5



4.5 / 5


  • "Ease of use and set up is hard to match. Support and their responsiveness has always been outstanding."

  • "CallRail is very easy to use and the dashboard is great for showing how many calls are coming in and what results look like at a glance."

Customer Support


4 / 5



4.5 / 5


  • "So easy to setup clear to understand the metrics and customer service is super always there to help."

  • "Customer support is excellent when we have an issue. The platform is very user-friendly; our clients and staff picked it up very easily."

Features & Functionality


4.3 / 5



4.5 / 5


  • "Out of all the software vendors I use, I've found CallRail to be one of the friendliest, most useful, and eager to keep building value."

  • "Switched from Callfire to Callrail and absolutely loving the change. Interface is much nicer and you can call outbound from all your numbers."

Value for Money


4.5 / 5



4.5 / 5


  • "I literally could not run my business without CallRail. Its extremely easy to use and flat out works at a great price."

  • "Price, easy to use, reliability, customer service."

Product Features

  • check Call Recording
  • close Call Routing
  • check Caller Identification
  • close Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • close IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Analytic Call Tracking vs CallRail

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