Analytic Call Tracking vs Cloud Contact Center

Starting Price

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Best For

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Rating


4.5 / 5
(3)

(0)

Ideal number of Users

Not provided by vendor

Not provided by vendor

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Call Recording
  • close Call Routing
  • check Caller Identification
  • close Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • close Caller Identification
  • close Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor Not provided by vendor

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
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Analytic Call Tracking vs Cloud Contact Center

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