Marchex vs Ricochet360

Starting Price

Not provided by vendor Not provided by vendor

Best For

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.

Rating


4.5 / 5
(29)
Read All Reviews

4.9 / 5
(16)
Read All Reviews

Ideal number of Users

1000+

10 - 1000+

Ease of Use


4.2 / 5



4.8 / 5


Customer Support


4.1 / 5



4.9 / 5


Features & Functionality


4.1 / 5


  • "Great service and support but needs a visual facelift on the UI."

  • "The numbers I order for our clients come quickly. Ve also used the customer service before and they were very helpful at answering my question."


4.9 / 5


Value for Money


4 / 5



4.9 / 5


Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

View 3 screenshots 86870 thumb
View 1 screenshot 118533 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Marchex vs Ricochet360

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