CallTrackingMetrics vs Invoca

Starting Price

$19.00/month

Not provided by vendor

Best For

Businesses and franchises of all sizes, including marketing agencies, contact centers, and healthcare providers, who want to track and automate their communications to improve CX and boost ROI.

Marketers at enterprise and mid-market B2C brands, as well as agencies serving industries that sell high consideration products/services: financial services, insurance, travel, telco, and healthcare.

Rating


4.5 / 5
(17)


4.5 / 5
(12)

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallTrackingMetrics vs Invoca

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