CallTrackingMetrics vs Marchex

Best For

Who Uses This Software?

Marketing agencies, contact centers, healthcare providers, franchises, and businesses of all sizes can benefit from our award-winning call tracking and automation platform.

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Target Customer Size (Users)

1 - 1000+

1000+

Pricing

Starting Price

$19.00/month

Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Screenshots

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Ratings

Overall


4.5 / 5
(15)

4.5 / 5
(29)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Marchex vs CallTrackingMetrics


CallTrackingMetrics vs Marchex

Best For

Who Uses This Software?

Marketing agencies, contact centers, healthcare providers, franchises, and businesses of all sizes can benefit from our award-winning call tracking and automation platform.

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Target Customer Size (Users)

1 - 1000+

1000+

Pricing

Starting Price

$19.00/month

Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Ratings

Overall


4.5 / 5
(15)

4.5 / 5
(29)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Marchex vs CallTrackingMetrics