CallTrackingMetrics vs Delacon vs Invoca

Starting Price

$19.00/month

Not provided by vendor Not provided by vendor

Best For

Businesses and franchises of all sizes, including marketing agencies, contact centers, and healthcare providers, who want to track and automate their communications to improve CX and boost ROI.

Medium to Enterprize clients who advertise online and where the phone call is an important part of the path to purchase.

Marketers at enterprise and mid-market B2C brands, as well as agencies serving industries that sell high consideration products/services: financial services, insurance, travel, telco, and healthcare.

Rating


4.5 / 5
(17)

(0)


4.5 / 5
(12)

Ideal number of Users

1 - 1000+

1 - 49

1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

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View 1 screenshot 57261 thumb
View 2 screenshots 75631 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallTrackingMetrics vs Delacon vs Invoca

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