CallTrackingMetrics vs Cloud Contact Center

Starting Price

$49.00/month

Not provided by vendor

Best For

Businesses and franchises of all sizes, including marketing agencies, contact centers, and healthcare providers, who want to track and automate their communications to improve CX and boost ROI.

Not provided by vendor

Rating


4.5 / 5
(18)

(0)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • close Caller Identification
  • close Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Screenshots

View 3 screenshots 175932 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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CallTrackingMetrics vs Cloud Contact Center

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