CallTrackingMetrics vs CloudTalk

Starting Price

$39.00/month

$10.00/month/user

Best For

Businesses, agencies, and call centers of all sizes who want to track conversions and automate their communications to improve customer experience.

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Rating


4.6 / 5
(18)
Read All Reviews

4.9 / 5
(71)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.2 / 5

4.8 / 5

Customer Support


4.3 / 5

4.9 / 5

Features & Functionality


4.4 / 5

4.7 / 5

Value for Money


4.4 / 5

4.7 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

View 3 screenshots 175932 thumb
View 5 screenshots 167828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CallTrackingMetrics vs CloudTalk

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