CallTrackingMetrics vs LiveVox

Starting Price

$39.00/month

Not provided by vendor

Best For

Businesses, agencies, and call centers of all sizes who want to track conversions and automate their communications to improve customer experience.

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Attribution
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Rating


4.6 / 5
(18)
Read All Reviews

4.8 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.2 / 5

4.7 / 5

Customer Support


4.3 / 5

4 / 5

Features & Functionality


4.4 / 5

4.6 / 5

Value for Money


4.4 / 5

4.5 / 5

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallTrackingMetrics vs LiveVox

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