Callcap vs CallTrackingMetrics

Starting Price

$29.00/month

$49.00/month

Best For

We're experts at helping data-driven businesses provide exceptional customer experiences. We serve customers in every industry.

Businesses and franchises of all sizes, including marketing agencies, contact centers, and healthcare providers, who want to track and automate their communications to improve CX and boost ROI.

Rating


4.5 / 5
(7)


4.5 / 5
(18)

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Callcap vs CallTrackingMetrics

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