Callcap vs CallTrackingMetrics

Best For

Who Uses This Software?

We're experts at helping data-driven businesses provide exceptional customer experiences. We serve customers in every industry.

Marketing agencies, contact centers, healthcare providers, franchises, and businesses of all sizes can benefit from our award-winning call tracking and automation platform.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$29.00/month

$19.00/month

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(7)

4.5 / 5
(15)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of CallTrackingMetrics vs Callcap


Callcap vs CallTrackingMetrics

Best For

Who Uses This Software?

We're experts at helping data-driven businesses provide exceptional customer experiences. We serve customers in every industry.

Marketing agencies, contact centers, healthcare providers, franchises, and businesses of all sizes can benefit from our award-winning call tracking and automation platform.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$29.00/month

$19.00/month

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Ratings

Overall


4.5 / 5
(7)

4.5 / 5
(15)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of CallTrackingMetrics vs Callcap